An unpaid invoice from abroad directly impacts your cash flow. In our practice, we see entrepreneurs who wait too long to take action. Assets can disappear, evidence fades, and debtors' financial situation deteriorates. With the right first steps, you significantly increase your chances of payment. What do you do in the first 30, 60, and 90 days?
What are the legal implications?
The sooner you act, the greater the chance of payment. Internationally, every step requires attention to statutes of limitations, formalities, and local practice. The wrong tone or hasty legal steps can make negotiation impossible. A structured approach balances pressure and pragmatism.
What steps are you taking?
Directive 2011/7/EU on combating late payments regulates B2B payment terms, automatic commercial interest (8 percent above the ECB rate in 2026), and collection costs (minimum 40 euros) under Section 6:96 paragraph 4 of the Dutch Civil Code. Under Dutch law, Section 6:119a of the Dutch Civil Code regulates commercial interest. For legal proceedings, the EPO (Regulation 1896/2006) and EAPO (Regulation 655/2014) apply. Preservative attachment under Section 700 of the Dutch Code of Civil Procedure requires sufficient evidence.
What risks and costs do you face?
Waiting too long leads to the loss of evidence and assets. Insufficient formal notice of default allows interest and costs to accrue without basis. Poor communication precludes an amicable solution. With international clients, reputational damage can harm your relationship. Unfamiliarity with local procedures wastes crucial time.
How did a client handle this?
We represented a Dutch exporter with an unpaid invoice of 240,000 euros from an Italian client. Immediately after the due date, a friendly reminder; after 14 days, a formal demand; after 30 days, a notice of default with a 14-day period under Article 6:82 of the Dutch Civil Code. In the meantime, we called the contact persons and discovered that a payment problem was at play. With no response, an EAPO application followed after 60 days. The client paid 215,000 euros plus interest within three months.
What is your first action?
Respond quickly: day 1 reminder, day 14 demand letter, day 30 notice of default. Document everything. Call contact persons and involve them early. Assess the statute of limitations under Article 3:307 of the Dutch Civil Code and possible insolvency. Start with an amicable process, but build up pressure. Use EPO, EAPO, and arbitration where appropriate. See also our article on How to collect from a foreign debtor?