Working with foreign commercial agents is an accessible way to open international markets without having your own sales organization. At Musch Legal, we advise on agency contracts within the EU and beyond. The European Agency Directive 86/653/EEC offers mandatory protection to agents that often takes principals by surprise — especially upon termination involving customer compensation up to an annual turnover commission. Good contractual structuring reduces risk.

What is the legal issue? (What distinguishes an agent from a distributor?)

A commercial agent acts as an intermediary for a principal who concludes the contract with the customer himself; a distributor purchases for his own account and risk. The difference determines liability, customer compensation, and the potential existence of a permanent establishment. Internationally, rules regarding protection and notice periods vary. Awkward contract classification or actual execution can lead to reclassification — resulting in unexpected liability for customer compensation.

What does the law say? (Which frameworks apply to agents?)

EU Agency Directive 86/653/EEC, implemented in the Netherlands in Articles 7:428-445 of the Dutch Civil Code. Compensation for clients under Article 7:442 of the Dutch Civil Code: maximum average annual commission of the last five years. Notice period under Article 7:437 of the Dutch Civil Code: increasing with duration (1-3 months). Many provisions are mandatory for agents established within the EU. Outside the EU, rules vary; in UAE Federal Law 3 of 2022, strong protection for registered agents.

For non-compete clauses following agency, a maximum of two years under Article 7:443 of the Dutch Civil Code. Under Brussels I-bis, the competent court is the court of the agent's place of establishment under Article 7, paragraph 1.

Aspect

Commercial agent

Distributor

Legal basis

Directive 86/653 + Art. 7:428 Civil Code

Freedom of contract

Own risk

None (in the name of the principal)

Full own risk

Customer compensation

Mandatory under Art. 7:442 Civil Code

Not automatic

Notice period

Statutory 1-3 months

Contractual

Tax impact

Possible permanent establishment of principal

Independent

Aspect

Commercial agent

Distributor

Legal basis

Directive 86/653 + Art. 7:428 BW

Freedom of contract

Deductible

None (in the name of the principal)

Full deductible

Customer compensation

Mandatory under Art. 7:442 of the Dutch Civil Code

Not automatic

Notice period

Statutory 1-3 months

Contractual

Tax impact

Possible permanent establishment of principal

Independent

What risks do companies face? (What threatens upon termination of agency?)

Client compensation can amount to an annual turnover in commission — often hundreds of thousands of euros. Incorrect contract classification (actually agent but contractually distributor) leads to retroactive commission claims. Loss of client base upon departure. Unintended tax risks via permanent establishment under Article 5 of the OECD Model Convention. Competition rules restrict non-compete clauses under Section 7:443 of the Dutch Civil Code.

Practical example from our practice (How did we reduce client compensation?)

Musch Legal represented a Dutch manufacturer that terminated a contract with an Italian commercial agent after ten years. An Italian court awarded client compensation of 250,000 euros under the Italian implementation of Directive 86/653/EEC. In subsequent relationships, we incorporated generous contractual commission rights and phased termination. The next termination yielded 90,000 euros in client compensation — a saving of 160,000 euros compared to the initial estimate.

What can you do? (Which agent strategy do you build?)

Construct a clear agency contract with commission, territory, and notice periods under Section 7:437 of the Dutch Civil Code. Document performance issues before termination. Strictly adhere to statutory notice periods. Incorporate a voluntary buyout scheme to avoid litigation. Assess customer compensation risk per country. Limit non-competition to a maximum of two years under Section 7:443 of the Dutch Civil Code. Align tax structure to avoid permanent establishment. Engage Musch Legal for an agency template.

Agency or distribution: what is the difference?

International agency disputes

Working with foreign distributors